I’m guessing it’ll take them a few months to get round to it. Only then did they respond, but they did not help, they just asked for logs.

In fact the only way I got a response was calling their SALES line, pretending to need sales, and then telling them I’m a customer and I need some mission critical issues solving right now. No telephone support, email only support and they don’t even respond to email support via their support website. Zero attention to their customers is where their starting position is. Ok, I so swamped with issues I don’t know where to begin. This means they lie to you during the sales process! They are good at sales because they can sell you all the features and benefits of their system, even though over 60% of it does not work as intended or fails completely. The only thing they might be good as is sales, but that is subject to opinion. Livedrive fails on both service, support and technical. The thing I want to highlight in this particular post is DO NOT EVER USE LIVEDRIVE. So for anyone reading, there is a massive opportunity right now to develop something that fills this gap. Unfortunately in all our tests, not one single platform could achieve this. To have a truly cloud based storage device act as if it was a drive on your computer, you need all these things and you need stability, reliability and speed. The problem was that to really get true cloud computing, where your original file starts from the cloud, there are many things you need to consider.įor anyone working in extended remote teams, you’ll know what I mean when I say that you need full Windows Explorer type controls, permissions and functionality. In my tests, I have come across a lot of solutions, from Dropbox, SugarSync, Gladinet and Livedrive. You see, I’m currently testing out which cloud storage system can act as a true file store for 100% true cloud computing.

I’ve head great things about Fasthosts, so I was expecting good things from Livedrive, but unfortunately almost from the get go there were severe issues. So the company in question is Livedrive and it is a cloud storage company create by the same founder as Fasthosts. It’s not often these days that you can come across a company which fails in so many ways that it’s almost unbelievable they are operational, however in the past 3 weeks I have come across just a company that I think has failed on so many aspects that it’s impossible not to warn other people about them.

Sugarsync download failed